FAQ

You book by filling in the contact form, calling or emailing us. Please let us know which date you wish to rent the equipment and clearly what you want to rent.

You can find the online rental in the menu, sorted in the drop-down menu. We prefer if you book at least two days in advance, but if time is short, we will of course do our best to assist you with help.

After you have sent a booking request, we will get back as quickly as we can with a booking confirmation with suggestions for pick-up and return times and our address.

We offer transport, installation and dismantling of all equipment that we rent out. Installation takes place in a neat and tidy manner. We dislike the sight of cables carelessly hanging loose and giving a messy impression. Within Malmö, the price for transport, installation and dismantling starts at SEK 1800 for sound and lightning systems.

If transport, installation and disassembly is desired, please include this in the booking request, as well as location, and we will get back with a price proposal.

The lessee must be at least 20 years old and show identification when picking up equipment.

A rental agreement is drawn up when equipment is handed over. The person who has signed the rental agreement bears full responsibility for the equipment during the rental period. Like the majority of similar companies in the industry, we do not offer any insurance options. It is your insurance that should cover possible theft and if something breaks (not manufacturing defects).

If the thief is there, we charge the full purchase price. If something breaks, we charge the purchase price for any spare part and SEK 650 per hour for the repair work.

Typically, home or business insurance covers damaged or lost equipment

Invoice: Advance invoice for individuals and 30 days net for companies and government institutions.

A credit check can be carried out.

Card: Card payment at the time of delivery can be applied to orders under SEK 5 000 (including 25% VAT).

Vid avbeställning inom 15 dagar före evenemanget/ hyrestillfället äger Palm Event AB rätt att debitera hyrestagaren hela hyreskostnaden/ den totala summan för tjänsten/ bokad produkt(er). Vid avbeställning som sker minst 15 dagar före hyrestillfället/ evenemangsdagen äger Palm Event AB rätt att debitera hyrestagaren 40% av hyreskostnaden/ den totala summan.